Frequently Asked Questions
Everything you need to know about our sustainable essentials.
Why choose bamboo fabric over cotton?
Bamboo is naturally moisture-wicking, antibacterial, and more breathable than cotton. It is also a highly sustainable crop that requires less water and no pesticides to grow.
How should I care for my bamboo underwear?
To maintain the softness and longevity of the fabric, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or fabric softeners.
What is your return policy?
For hygiene reasons, we can only accept returns on unworn items in their original, sealed packaging within 30 days of purchase. First-time customers are covered by our 'First Pair Guarantee'.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 days.
Do you offer a size guide?
Yes, we have a comprehensive size chart located on every product page. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
Are your dyes eco-friendly?
Absolutely. We use Oeko-Tex Standard 100 certified non-toxic dyes to ensure our products are safe for your skin and the environment.